EXPERIENCE

10 - 15 Years

ANNUAL CTC

NeoDocto

Front Office Manager

BENGALURU - KARNATAKA - INDIA

16.5 LAKHS - 18.5 LAKHS

APPLY

TEAM - ADMINISTRATION

JOB DESCRIPTION

NeoDocto Front Office Manager Responsibilities

70%

80%

90%

65%

Ensure timely and accurate customer service

Handle complaints and specific customers requests

Troubleshoot emergencies

NeoDocto Front Office Manager Job brief

We are looking for a Front office manager to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, reservations and guests services.


As a Front office manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach.


Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.

NeoDocto Front Office Manager Responsibilities

• Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)

• Train, supervise and support office staff, including receptionists, security guards and call center agents

• Schedule shifts

• Monitor stock and order office supplies

• Ensure proper mail distribution

• Prepare and monitor office budget

• Keep updated records of office expenses and costs

• Ensure company’s policies and security requirements are met

NeoDocto Front Office Manager Requirements

• Proven work experience as a Front desk manager or Reception manager

• Hands on experience with office machines (e.g. fax machines and printers)

• Thorough knowledge of customer service, office management and basic bookkeeping procedures

• Proficiency in English (oral and written)

• Solid knowledge of MS Office, particularly Excel and Word

• Excellent communication and people skills

• Good organizational and multitasking abilities

• Problem-solving skills

• High School diploma; additional certification is a plus